About trackd — Built for Bangladesh, Trusted Across Every District
trackd is an internationally licensed online casino and sports betting platform designed from the ground up for players across Bangladesh. From Dhaka to Cox's Bazar, we deliver fast, fair and secure entertainment with instant bKash and Nagad payouts, 500+ certified games and round-the-clock local support.
Who We Are
Our Mission at trackd
trackd was founded with a single, clear purpose: to give players across Bangladesh access to a world-class online casino and sports betting experience that respects their time, protects their money and reflects their culture. Too many platforms treat the Bangladesh market as an afterthought — offering clunky payment flows, foreign-currency balances and support teams with no understanding of local needs. trackd was built to be different from day one.
Our mission is to operate the most trusted, transparent and player-friendly online gaming platform in the Bangladesh market. Every decision we make — from the games we certify to the payment partners we integrate — is evaluated against one question: does this make trackd a better, fairer experience for our players in Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, Mymensingh and beyond?
We are committed to responsible gaming as a core value, not a footnote. trackd enforces strict 18+ age verification for every account, provides free self-exclusion tools and deposit limit controls, and trains every member of our support team to recognise and respond to signs of problem gambling. Entertainment should never come at the cost of a player's wellbeing — that principle is non-negotiable at trackd.
Our Purpose
To deliver a trustworthy, locally optimised online gaming platform that Bangladesh players can rely on for fair games, instant payouts and genuine 24/7 support — every single day.
Our Promise
Every game on trackd is independently certified for fairness. Every withdrawal request from a verified account is processed within minutes. Every player is treated with respect, regardless of the size of their balance or the frequency of their play.
How We Got Here
The trackd Story
trackd was born from a recognition that the Bangladesh online gaming market was underserved by existing platforms. Players across the country were using platforms designed for European or Southeast Asian audiences — platforms with poor bKash integration, no BDT wallet support, customer service that operated in the wrong time zone and game libraries that did not include the cricket betting markets Bangladeshi sports fans actually care about.
A team of gaming industry veterans and Bangladesh market specialists came together to build something better. The goal was not simply to replicate an existing platform with a local paint job — it was to rethink the entire player journey from the perspective of someone in Dhaka opening a browser on a Grameenphone 4G connection after watching the BPL on television.
The result is trackd: a platform where bKash and Nagad deposits are instant, where the game lobby prioritises cricket betting and local favourites, where the support team speaks to players at Bangladesh Standard Time, and where every promotion is priced in BDT with no hidden currency conversion fees.
FOUNDING
trackd Is Established
A team of gaming professionals and Bangladesh market experts come together with a clear mandate: build the most player-centric online casino and sports betting platform for the Bangladeshi audience. Initial infrastructure is developed, international licensing is obtained, and the first game provider integrations — Pragmatic Play and Evolution Gaming — are completed.
PAYMENT INTEGRATION
bKash, Nagad & Rocket Go Live
trackd completes full integration with Bangladesh's three largest mobile financial services: bKash, Nagad and Rocket. Instant deposit and sub-5-minute withdrawal flows are tested extensively across Grameenphone, Robi, Banglalink and Teletalk networks. Dutch-Bangla Bank and City Bank direct transfers are added to serve players who prefer traditional banking channels.
SPORTS EXPANSION
Cricket Betting & Live Markets Launch
trackd launches a dedicated cricket betting section covering BPL, IPL, T20 World Cup, ODI series and Bangladesh Tigers international matches. Live in-play markets are introduced, allowing players to bet on wickets, run rates and match results in real time. Football, kabaddi and hockey markets are added to the sportsbook in the same phase.
GAME LIBRARY
500+ Games Certified and Live
The trackd game lobby reaches 500+ independently certified titles spanning slots, live dealer baccarat and roulette from Evolution Gaming and Ezugi, fishing games, crash titles from Spribe, and blackjack variants from NetEnt and Microgaming. All games are RNG-verified or operate on live studio feeds with real dealers.
TODAY
Serving Players Across All Eight Divisions
trackd now serves players across all eight divisions of Bangladesh — Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur and Mymensingh — with a growing library of games, a market-leading welcome bonus of up to ৳20,000, and a support team available 24 hours a day, 7 days a week via live chat and email.
What Sets Us Apart
Why Players Choose trackd
There are many online gaming platforms available to players in Bangladesh. Here is why thousands of players across the country choose trackd as their preferred platform for casino games and sports betting.
Built for Mobile Bangladesh
The trackd platform is engineered for mobile-first access. The full game lobby, cashier and sports betting section load cleanly on any Android or iOS browser without an app download. Even on a standard 3G connection, the trackd login page loads in under two seconds — critical for players across rural districts with variable signal quality.
Instant bKash & Nagad Payouts
Winning at trackd means getting paid fast. Withdrawal requests to bKash and Nagad wallets from fully verified trackd accounts are processed in under 5 minutes at any hour of the day. There are no withdrawal fees, no minimum waiting periods for regular players, and no arbitrary payout holds on standard winnings.
Cricket-First Sportsbook
trackd's sportsbook is designed around the sports that matter most to Bangladeshi fans. The cricket section covers BPL, IPL, T20 World Cup, ODI series, test matches and Bangladesh Tigers international fixtures with live in-play markets, real-time odds updates and a clean bet-slip interface optimised for mobile play during live broadcasts.
Certified Fair Games
Every game in the trackd lobby is supplied by internationally certified providers — Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi among others. All RNG-based titles are independently audited for randomness and fairness. Live dealer games operate on verified studio feeds with trained croupiers and transparent game histories accessible to players.
24/7 Bangladesh-Time Support
The trackd support team operates on Bangladesh Standard Time (UTC+6), meaning help is available from the early morning hours before Fajr through to late-night gaming sessions. Live chat is accessible directly from the account dashboard. Email support at [email protected] typically returns a first response within 5 minutes during peak evening hours.
Locally Priced Promotions
All trackd bonuses and promotions are denominated in BDT — no confusing currency conversions, no exchange-rate uncertainty. The trackd welcome bonus offers a 100% match up to ৳20,000 on a first deposit of ৳500 or more via bKash, Nagad or Rocket. Reload bonuses, cashback offers and seasonal promotions tied to BPL, Eid and Pohela Boishakh run throughout the year.
What We Stand For
Our Core Values
trackd operates according to a defined set of values that guide every product decision, every customer interaction and every business partnership we enter. These are not aspirational slogans — they are the practical standards we hold ourselves to each day.
Transparency
trackd publishes clear terms for every bonus, every game rule and every payment condition. There are no hidden fees on deposits or withdrawals. Wagering requirements are stated in plain English before a player claims any offer. Game return-to-player (RTP) percentages are available in the game information panel for every title in the lobby.
Security
256-bit SSL encryption covers every page of the trackd platform, from the login screen to the cashier confirmation. Two-factor authentication via SMS OTP is available on every account. KYC identity verification ensures that only the rightful account holder can access and withdraw funds. Login anomalies trigger immediate account alerts.
Responsibility
trackd enforces a strict minimum age of 18 years for all account holders. Free responsible gaming tools — deposit limits, session reminders, cooling-off periods and permanent self-exclusion — are available from every account's settings page. Our support team is trained to identify and sensitively respond to signs of problem gambling.
Fairness
No game on the trackd platform is manipulated in trackd's favour beyond its published house edge. RNG titles are independently audited. Live dealer games are streamed from certified studios. Player accounts are reviewed only for security and compliance purposes — never to identify winning patterns for the purpose of limiting legitimate payouts.
Community
trackd is a platform built for the Bangladesh community. We actively participate in the local gaming conversation, align our promotions with local sporting events and cultural moments, and employ customer support staff who understand the day-to-day realities of playing from Bangladesh.
What We Offer
Platform Highlights
- 500+ independently certified casino games from Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe and Ezugi
- Live dealer baccarat, roulette and blackjack tables streamed in HD from verified studios around the clock
- Cricket sportsbook covering BPL, IPL, T20 World Cup, ODI series and Bangladesh Tigers fixtures with live in-play markets
- Instant deposits and sub-5-minute withdrawals via bKash, Nagad and Rocket with zero transaction fees
- BDT-denominated wallet — no foreign currency conversions, no exchange-rate surprises
- Welcome bonus up to ৳20,000 for new players on first qualifying deposit via local payment methods
- 24/7 live chat and email support staffed by agents working on Bangladesh Standard Time
- 256-bit SSL encryption and two-factor SMS authentication on all accounts
- Full KYC age verification — strict 18+ enforcement on every account, no exceptions
- Free responsible gaming tools: deposit limits, session timers, cooling-off periods and self-exclusion
- Seasonal promotions aligned with BPL, Eid, Pohela Boishakh and Bangladesh Victory Day celebrations
- Mobile-optimised platform accessible from any browser — no app download required
The People Behind trackd
Our Team
trackd is operated by a multi-disciplinary team spanning gaming technology, compliance, customer experience and Bangladesh market expertise. Every department shares the same commitment: to make trackd the most reliable and enjoyable online gaming platform available to players in Bangladesh.
Product & Technology
Platform Engineering
Our engineering team maintains the trackd platform infrastructure, ensuring 99.9% uptime, sub-second page load times and seamless payment gateway integrations across all supported methods including bKash, Nagad and Rocket.
Compliance & Security
Trust & Safety
The compliance team oversees KYC verification, responsible gaming tool management, fraud detection and account security monitoring. All trackd accounts benefit from real-time login anomaly detection and automated SMS alert systems.
Customer Support
Player Experience
Our support agents operate on Bangladesh Standard Time and are available 24/7 via live chat and email. Average first response time during peak evening hours is under 5 minutes. Agents are trained in responsible gaming identification and account security protocols.
Sportsbook & Gaming
Content & Odds
The sportsbook team manages live cricket, football and kabaddi odds, in-play market updates and game provider relationships. All new game certifications and RTP audits are managed by this team before any title goes live in the trackd lobby.
Banking & Safety
Payments & Security at trackd
trackd has built its payment infrastructure specifically around the financial services that Bangladeshi players use every day. All transactions are processed over encrypted connections and trackd charges zero fees on either deposits or withdrawals. Your BDT balance is always displayed clearly in your dashboard with no hidden deductions.
256-bit SSL
All data transmitted between your device and trackd's servers is protected by industry-standard 256-bit SSL/TLS encryption. The padlock indicator in your browser's address bar confirms the secure connection is active on every page of the platform.
SMS Two-Factor Auth
Enable 2FA from your account security settings. Every new login from an unrecognised device triggers a one-time OTP to your registered Bangladesh mobile number. Without the OTP, access is denied regardless of whether the password is correct.
KYC Verification
All trackd accounts must complete KYC identity verification — using a Bangladesh National Identity Card or passport — before any withdrawal is processed. KYC also confirms the 18+ age requirement and ensures only the rightful account holder can access funds.
Session Monitoring
trackd monitors all account sessions in real time. Unusual activity — such as simultaneous logins from multiple locations or rapid successive failed password attempts — triggers automatic account alerts and temporary access restrictions to protect your balance.
Player Wellbeing
Responsible Gaming at trackd
trackd believes that online gaming should remain a form of entertainment — enjoyable, controlled and never a source of financial or personal stress. We take our duty of care to every player seriously, and we have invested in responsible gaming tools and training to make that commitment real rather than rhetorical.
Every trackd account has access to a suite of free responsible gaming controls from the account settings page. Players can set daily, weekly or monthly deposit limits that prevent any additional funds being added once the chosen ceiling is reached. Session reminders alert players when they have been active for a set duration. Cooling-off periods allow a temporary break of 24 hours, 7 days or 30 days without the need to speak to anyone. For players who need a longer break, permanent self-exclusion is available immediately and free of charge.
trackd strictly enforces a minimum age of 18 years for all registered accounts. Age verification is conducted during the KYC process and trackd reserves the right to request additional documentation at any time. Accounts confirmed to belong to players under 18 are closed immediately with all associated balances forfeited in line with responsible gaming regulations. If you are concerned about your own gambling or that of someone close to you, contact the trackd support team at [email protected] at any time — our trained agents respond with discretion and without judgement.
Read Our Responsible Gaming PolicyDeposit Limits
Set daily, weekly or monthly deposit ceilings directly from your account settings. Once the limit is reached, no further deposits are accepted until the chosen period resets. Limits can be reduced instantly and increased only after a 24-hour cooling period.
Session Reminders
Configure on-screen alerts to notify you after 30, 60 or 90 minutes of continuous play. The reminder pauses your session and prompts you to review your activity before choosing to continue or log out for the day.
Cooling-Off Period
Take a short, structured break of 24 hours, 7 days or 30 days. Your account remains open but all gaming and betting activity is suspended for the chosen duration. No logins are possible until the period expires.
Self-Exclusion
Permanently close your trackd account at any time via the responsible gaming section of your account settings or by contacting support. Self-exclusion is immediate, free of charge and irreversible without a mandatory 6-month review period.
Ready to Play?
Explore trackd — Bangladesh's Home for Online Gaming
Join thousands of players across Bangladesh who trust trackd for cricket betting, live casino, slots and instant bKash payouts. New players receive a 100% welcome bonus up to ৳20,000 on their first deposit. 18+ only. Please play responsibly.
18+ only • Please gamble responsibly • Terms & Conditions apply